HubSpot
HubSpot CRM is easy to use and eliminates the need for manual updates to reports or wondering how your team is tracking toward the quota. Connecting with prospects is easier with free meeting scheduling, live chat, email templates, click-to-call functionality, and more. HubSpot CRM also offers unlimited users, data, and up to 1,000,000 contacts with no time limit or expiration date.
Summary
Founded in 2006 by Brian Halligan and Dharmesh Shah with their head office in Cambridge, MA. HubSpot is an American marketer of software products. Hubspot services and products aim to provide tools for customer relationship management (CRM), social media marketing, lead generation, web analytics, customer support, content management, search engine optimization (SEO), and live chat.
There is also a plethora of free tools such as email signature, blog idea generators, invoice templates, marketing plan generators, business templates, Industry benchmark data, and a software comparisons library.
Hubspot's free plan is the most comprehensive CRM on the market today. You can upgrade to bundles or individual hubs starting at $45 a month. Or, you can purchase bundles of options or cobble together individual hubs to suit your needs. Plus, Hubspot offers sales occasionally on bundles so keep your eye out for them!
Wide Range Of Add-ons
Video Tutorials
Manage Pipeline
Pros and Cons
-
Easy to use
-
Free version is a complete CRM
-
Pipeline management
-
Track and analyze sales activity in real-time
-
Customer support only available on paid plans
-
Complicated pricing tiers
Product Video
Ideal For
-
Sales teams
-
Startup companies
-
Marketing departments
What's On Offer?
-
Marketing Automations
-
Sales Enablement
-
Customer Service
-
Provides a website builder and landing page creation tools
-
Real-time analytics and reporting
Plan Pricing
- Marketing only- $50 per month/$540 per year
- Sales only- $50 per month/$540 per year
- Customer Services only- $50 per month/$540 per year
- Operations only- $50 per month/$540 per year
- CRS only $25 per month/$270 per year
- Bundles– $50 per month/$540 per year
- Marketing only- $890 per month/$9,600 per year
- Sales only- $500 per month/$5,400 per year
- Customer Services only- $50 per month/$540 per year
- Operations only- $50 per month/$540 per year
- CRS only $25 per month/$270 per year
- Bundles- $1780 per month/$19,200 per year
- Marketing only- $50 per month/$540 per year
- Sales only- $50 per month/$540 per year
- Customer Services only- $50 per month/$540 per year
- Operations only- $50 per month/$540 per year
- CMS only $25 per month/$270 per year
- Bundles– $5,000 per month/$60,000 per year
- Starter- $50 per month/$540 per year
- Professional- $1,780 per month/$19,200 per year
- Enterprise- $5,000 per month/$60,000 per year
Varies
Help & Support
As you would expect from HubSpot there is a Help page with links to the community, their knowledge base, Developer documentation, and their blog. Depending on your plan. Free accounts have the community for support, the Starter plan has the community, email, and chat and the top two plans have the community, email, and chat as well as phone support. You can also contact support on Twitter.
What About The Mobile App?
The app is a powerful and easy-to-use sales and marketing tool. Get real-time notifications and respond quickly.
HubSpot
Bottom line
HubSpot's marketing and sales platforms are among the most advanced, and include a free CRM with all the features you'd expect. Companies can use the CRM with no limitations on the number of users and can upload 1 million contacts, making it a great choice for businesses of all sizes. HubSpot is especially popular among organizations that are already using or plan to use another HubSpot platform.
Top Reviews
What People Are Saying About HubSpot
Gabor T
Generally, I am very satisfied with this CRM. Easy to setup and use and works all the time. Hubspot CRM is very easily integrated with internet browsers, email providers and to the entire workflow of the company. Some features are a little hard to use or get used to. Such is the setting up of the outgoing email and I can't check my incoming mail directly in the CRM.
Sandrine Mechelynck
I use it everyday, it's a great tool to work with! Easy to learn and very scalable.
Dina Schenk
I have been using HubSpot for many years and can't imagine doing my job without it. It enables my team and I to do exponentially more, in a much more sophisticated fashion, than we otherwise could. From email templates, to A/B testing capabilities, to email automations, to social media publishing, to aggregated analytics--it really is an "all in one" solution. I actually sort of "live" in HubSpot! ;)
Hannah McNamara
I have been using Hubspot for the past few years and have experience with other marketing automation tools in my role as a head of marops at various companies. Hubspot is hands down the best tool for SMB and Enterprise businesses, especially for B2B. It is user-friendly, intuitive, and highly customizable. I am looking forward to the new product features on their roadmap!
Adnan Y
I like that HubSpot has everything in one place. You can connect the Sales, Service and Marketing Team all together and can have detailed reporting for every department. Moreover, it's great to track your potential customers and their behaviors so that everyone is on the same page with you. Sometimes the pricing and product limits are confusing. I have realized they change some of the packages from time to time, and it's difficult for me to catch up on which feature was in where. I know that they have a huge number of customers, but feeling the lack of an account manager for any sort of problem makes you feel alone while trying to figure out what your problem is.
