Lightspeed
Lightspeed presents an extensive, comprehensive solution tailored for small businesses operating in the retail and restaurant sectors.
This powerful tool streamlines numerous aspects, including staff management, customer relations, data handling, inventory control, and payment processing.
However, the true strength of Lightspeed lies not only in its diverse range of applications but also in its unwavering commitment to assisting entrepreneurs worldwide. By prioritizing global outreach, Lightspeed solidifies its appeal among a vast user base.
Lightspeed POS stands out as a versatile point-of-sale system suitable for a wide array of industries. Its adaptability extends to retail markets encompassing apparel, bikes, books, electronics, health products, home and garden items, and jewelry.
Additionally, it caters to the restaurant, quick service, hotel, and golf retail sectors. Nevertheless, it is worth noting that Lightspeed POS does not accommodate specific industries like food trucks, pizzerias, catering services, groceries, and food and beverage providers.
Within its supported industries, Lightspeed POS showcases an exceptional range of features and capabilities, making it an outstanding choice for businesses seeking a robust solution.
Summary
Founded in 2005, the company’s head office is in Montreal Quebec, Canada. Lightspeed is a leading provider of point-of-sale (POS) solutions for retail and restaurant businesses.
Lightspeed has three distinct POS software platforms. One for retail, one for restaurants and another dedicated to golf course management. Included is Tee Sheet management, Pro Shop POS, Pro Shop eCommerce and restaurant POS
One of the few truly good POS systems for the CBD industry. They have thought of everything including solutions for compliance with age requirements and protection of sensitive data.
Another strong feature of Lightspeed is its inventory tracking and reordering. You can also tailor individual POS systems to suit your business needs instead of using off-the-shelf software.
There are lots of plug-n-play software add-ons that you can include in your monthly payment plan like accounting and reports, but every plan includes your very own dedicated account manager, free training and onboarding.
Lightspeed supports all payment types, including cash, credit and debit cards, checks, gift cards, and store credit variants.
No Setup Fees
Amazing 24/7 Customer Support
100% Cloud based management
Pros and Cons
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Fully customized system
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Amazing insights & Analytics features
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All-in-one solution
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Inventory Management and ordering
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Extra tools can get costly
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No variety in price packages
Product Video
Ideal For
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Retail Businesses
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Restaurant and Hospitality
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Small Businesses
What's On Offer?
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Free trial period that allows new customers to explore and experience the features and functionalities of their POS system
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Promotional pricing for new customers, providing discounted rates or special packages for a certain period
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Onboarding assistance and training to help new customers get started with the POS system smoothly
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Migration Support includes transferring data, setting up the new system, and ensuring a seamless transition from the previous POS solution
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customer success team is available to guide new customers throughout their journey
Plan Pricing
- Lean Plan ($69/month), includes:
- One Register
- Retail POS
- Integrated Payments
- Standard Plan ($119/month), includes:
- eCommerce & Accounting features
- Advanced Plan ($119/month), includes:
- Omnichannel Loyalty
- Advanced Reporting Tools
- Enterprise Plan (Contact Sales)
- Essentials Plan ($39/month), includes:
- POS Register
- Mobile & Takeout access
- Menu Manager
- Analytics & Reporting
- 24/7 Support
- Inventory & Table Mode
- Dedicated Manager
- Plus Plan ($119/month), includes:
- All the Essentials plan features
- Gift Cards
- Loyalty Features
- Pro Plan ($289/month), includes:
- All the Plus plan features
- Advanced Insights
- Inventory Management
- Enterprise Plan (Contact Sales)
Help & Support
Lightspeed provides comprehensive help and support options to assist its users. They understand the importance of addressing customer queries and concerns promptly and effectively. Here are some of the support features offered by Lightspeed:
- Knowledge Base: A vast resource of articles, guides, and FAQs for self-help.
- Online Community: Engage with other users, share insights, and seek advice.
- Email and Phone Support: Personalized assistance for queries and technical issues.
- Training and Onboarding: Programs to familiarize users with Lightspeed’s features.
- Live Chat: Real-time support for quick communication and problem-solving.
Lightspeed prioritizes customer support to ensure users receive prompt assistance and access to resources for a seamless experience.
What About The Mobile App?
Lightspeed offers a mobile app for added convenience and flexibility. The Lightspeed mobile app allows users to access and manage their business operations on the go. Whether you’re a retailer or a restaurateur, the mobile app empowers you to oversee various aspects of your business, such as inventory management, sales tracking, customer interactions, and more, all from your mobile device. With the Lightspeed mobile app, you can stay connected and stay in control of your business anytime and anywhere.
Lightspeed
Bottom line
Lightspeed is an all-in-one solution that is feature-rich with excellent analytical tools for golf courses, retailers and restaurants.
With their pick-what-you-need software options business owners can easily manage staff, customer relationships, large volumes of data, inventory, as well as payments and transactions in three differently distinct business models .
Overall, Lightspeed is a fast, cloud-based platform that provides businesses with the tools they need to accomplish more.
Top Reviews
What People Are Saying About Lightspeed
Andrew D
Most cloud POS seemed geared for start up or micro retail. Lightspeed had the best blend of power needed to handle a sizable company as well as the agility to be cloud based and utilize mobile platforms. The ability to have an integration with Shopify as well as the integrated customer support was the perfect nudge to migrate to Lightspeed
Nick Lemon
My experience so far has been brilliant, had to call up today and Jess at customer service was absolutely fantastic and sorted it straight away definitely a credit to the company.
Andra Cooper
Great service, Everything installed to perfection, everything was explained to me and any queries were answered. Left my place clean and tidy with a super fast connection. A special thanks to Joks, excellent customer service and probably the happiest bloke i have ever met in my life.
nick alexander
Fantastic service. Really speedy broadband so much faster than Sky. Turned up when they said they would, plenty of pre appointment communication. Jordan and Sham who installed the wires were fantastic, polite and very knowledgeable. Would highly recommend Lightspeed. TY. Parent of 2 very happy teenagers.
Julie R
I'm super happy with Lightspeed and I like how they have 24/7 customer service in case of a glitch. The staff is always very friendly and extremely knowledgeable. I tried another service (Sunrise POS) when I first started out and the guy promised me the world. Little did I know it wasn't even geared for retail it was a restaurant system. I was totally taken advantage of, I had no one to call for support and ended losing over 5k. Lightspeed is up front and caters to your needs. They are awesome!!
