Stax - old
Summary
Founded in 2014 and based in Orlando, FL, Stax was formally Fattmerchant. Built from the ground up by entrepreneurs looking for a better solution, they offer a complete all-in-one merchant solution.
The Stax merchant platform has everything any business needs. From payment processing, data and analytics and financial reporting so you can stay on top of your business.
Request reviews from your customers and respond via Facebook, Google and Yelp. Sync with QuickBooks, send invoices and accept payments online and from mobile devices in real time.
Zapier integration gives endless options to connect all your business apps automatically in an easy to understand CRM.
If you need your money immediately they have same day funds which are also available on holidays and weekends.
Flat monthly subscription fees from $99- $199 for SMB means you don’t pay for options your business doesn’t need until you need them. Every account gets free terminals or mobile readers and you can add more features as your business grows.
Chat support
Same day funding
Smart fraud prevention
Pros and Cons
-
Cloud-based customizable Smart terminals
-
Same day funding including weekends and holidays
-
API tools— guides, templates are available
-
E-Commerce— connect to shopping cart
-
Offering an all-inclusive processing platform so if you only need credit card processing you may not want to use Stax
-
Not suitable for businesses with low volume of sales
Product Video
Stax - old
Bottom line
This is a great company if you want to scale your business without looking for another provider because you grow too big too fast!
Stax offers solutions for SMB, large volume accounts and SaaS (Software as a Solution) companies that rival the best options in the market.
Top Reviews
What People Are Saying About Stax - old
Ethan M
I came to Stax on the Comparizone website’s recommendation; I am pleased with the received service and the terms and conditions – a flat monthly fee is the best option for me. I always receive immediate feedback when I have questions or need assistance.
Karen Hensley
When I called the service number I heard Stax not Payment Depot when the operator answered. I left my number so that a representative could call me back. I received a call back from Tonya Baadkar and she explained that Stax had bought out Payment Depot. I explained my situation and she explained what I needed to do and sent me an email link to where I needed to go. After filling out the paperwork, emailing it in, and receiving confirmation I seemed finished. Then I remembered the small chip reader that I needed to send back. I emailed Tonya and within a short time she responded that l need not send the reader back because I had fulfilled my contract length. Appreciated her helpfulness and caring attitude. Thank you, Tonya, Sam H.
Joseph C
I'm grateful to Stax for the way they have facilitated me to help my business’s workflow be more efficient. Still, the most important thing they did for me is that they have clearly explained the nuances of the workflow while working with payment processing.
Jeff
Shannon McEvoy went above and beyond to assist me with a time-sensitive matter. This allowed us to ensure all of our customer payments went through accurately and on time, and the funds could be released to our bank account in a timely manner. She was also polite and understanding, and pleasant to talk to!
Adam
Irene Ky was such a pleasure to deal with and so helpful with my issue! I was charged for my machine that I returned because of a clerical error on their side. Irene helped get the issue resolved quick and easy!
